Guy and Heidi Burgess have been working as a team at the intersection of research, teaching, and practice in conflict resolution and peacebuilding since the early 1980s. They taught at the University of Colorado, the University of Denver, and the Carter School at George Mason University, have co-edited one and co-authored a second book, as well as numerous articles.

But most of their work since 2000 has involved the development, direction, editing and growth of a massive online knowledge base on intractable conflict called Beyond Intractability (BI). BI has 1000s of articles, videos, and audios, contributed by over 500 authors.
Since retiring from teaching in 2020, the Burgesses have contributed a lot of their own writing to BI, and have expanded its focus to democracy as a conflict system.