Policy Briefs on Social Media, Technology and Peacebuilding

The next wave of disruptive technology has arrived; it is the Age of Automation. The defining technologies for this new era include robots, chatbots, artificial intelligence, machine learning, conversational interfaces, cyborgs, and other smart devices. These technologies are increasingly becoming the interface between organisations and humans. The risks and benefits for civil society organisations boils down to automation versus augmentation. Automation is where robots and algorithms take over and destroy humanity. Augmentation is more optimistic and suggests that artificial intelligence (A.I.) will help civil society organisations amplify their work to better serve stakeholders and solve significant social change problems.

The Toda Peace Institute and the Alliance for Peacebuilding are hosting a series of policy briefs discussing social media impacts on social and political goods. Over the next several months, top experts and thought leaders will provide insight into social media’s threats and opportunities. This first briefing provides a conceptual summary, and a set of policy recommendations to address the significant threats to social and political goods. The Full Report provides a more in-depth literature review and explanation of key themes.